Frequently Asked Questions
Have Questions?
Find answers to commonly asked questions about our services and offerings.
What is UnboxEats.com?
UnboxEats.com is an online platform that offers a wide variety of gourmet meal experiences delivered right to your door. We specialize in curated meal kits, subscription boxes, and artisanal treats that are designed to bring creativity and flavor to every unboxing moment. Whether you're a food lover looking for unique recipes or simply want to indulge in pre-made meals, UnboxEats.com has something to delight your palate.
What types of meal experiences does UnboxEats.com offer?
UnboxEats.com offers a diverse range of meal experiences to cater to different tastes and preferences. From international flavors to themed dining boxes, you can explore a world of culinary delights. Our curated meal kits come with all the necessary ingredients and step-by-step instructions, making it easy for you to cook a gourmet meal at home. Additionally, we offer pre-made meals for those wanting a hassle-free dining experience. You can also find subscription boxes filled with artisanal treats and goodies to satisfy your cravings.
Can I choose specific dietary preferences or restrictions?
Absolutely! At UnboxEats.com, we understand that everyone has different dietary needs and preferences. That's why we offer a variety of options to cater to various dietary restrictions, such as vegetarian, vegan, gluten-free, and more. When browsing our meal experiences, you can easily filter the options to find those that align with your specific dietary requirements.
How often do the meal experiences change?
Our team of food enthusiasts is constantly hunting for the most exciting and delicious meal experiences to include on UnboxEats.com. We strive to keep our offerings fresh and diverse, so you can expect to find new options added regularly. Whether it's seasonal specialties or limited-edition collaborations, we're always on the lookout for unique meal experiences to surprise and delight our customers.
Can I send UnboxEats.com as a gift?
Absolutely! UnboxEats.com makes for a perfect gift for food lovers. Whether you want to surprise a loved one with a curated meal kit or send them a subscription box filled with artisanal goodies, you can easily select the gift option during the checkout process. You can also include a personalized message to make the gift extra special.
Is there a minimum subscription period?
No, there is no minimum subscription period at UnboxEats.com. We understand that flexibility is important, so you can choose a subscription that suits your needs. Whether you want to try it out for a month or have a longer subscription, the choice is yours. You can also pause or cancel your subscription anytime, hassle-free.
Are the ingredients sourced sustainably?
Yes, we prioritize sustainable sourcing at UnboxEats.com. We work closely with our partners and suppliers to ensure that the ingredients in our curated meal kits and pre-made meals are sourced responsibly. We strive to support ethical practices, including sourcing from local farms and sustainable fisheries whenever possible. Our commitment to sustainability extends to our packaging as well, as we strive to use eco-friendly materials wherever feasible.
How long does it take to receive the meal experiences?
The delivery time can vary depending on your location and the availability of the meal experiences you choose. Generally, you can expect your order to be delivered within 2-7 business days. Once your order is placed, you will receive a confirmation email with a tracking number to keep you informed about the progress of your delivery.
What if I have further questions or need assistance?
If you have any further questions or need assistance, our customer support team is here to help. You can reach out to us via email or through our contact form on the website, and our team will respond to your queries as quickly as possible. We are dedicated to providing the best possible customer experience and ensuring that your UnboxEats.com journey is both delicious and seamless.
Is there a return policy for the meal experiences?
We strive for 100% customer satisfaction at UnboxEats.com. If you encounter any issues with your order or are unsatisfied with your meal experiences, please contact our customer support team within 48 hours of delivery. We will gladly assist you and work towards resolving the issue. Please note that our return policy may vary depending on the specific circumstances, so it's best to reach out to us directly for any concerns you may have.
